Privacy Policy

Last updated: January 15, 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment information. We also collect usage data to improve our service.

2. How We Use Your Information

We use your information to provide and improve our service, process payments, send important updates, and respond to your requests.

3. Data Storage

Your data is stored securely on servers in the European Union. Photos are stored on Cloudflare R2 with encryption at rest.

4. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to operate Lumora (payment processing, email delivery, storage).

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also export your data at any time from your dashboard settings.

6. Contact

For privacy-related questions, contact us at privacy@lumora.genai.hr.